Privacy Policy
Last Updated: June 10, 2026
1. Introduction
Welcome to Saboraa ("Saboraa", "we", "our", or "us").
Saboraa provides a cloud-based platform that helps restaurants manage their online presence, reservations, menus, staff, schedules, attendance, reporting, and related business operations.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our website, applications, and services (collectively, the "Services").
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
Account Information
When you create an account, we may collect:
- Name
- Email address
- Phone number
- Company name
- Job title
- Billing information
Restaurant Information
We may collect information related to your restaurant, including:
- Restaurant name
- Business address
- Contact details
- Opening hours
- Menu information
- Reservation settings
- Website content uploaded by you
Reservation Information
Restaurants using our Services may collect and store reservation information from their guests, including:
- Guest names
- Email addresses
- Phone numbers
- Reservation dates and times
- Special requests or notes
Employee Information
Restaurants may store employee-related information including:
- Employee names
- Email addresses
- Phone numbers
- Roles and permissions
- Work schedules
- Attendance and clock-in/clock-out records
Usage Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Usage logs
- Date and time of access
Cookies and Similar Technologies
We use cookies and similar technologies to operate the platform, improve user experience, analyze usage, and maintain security.
3. How We Use Information
We may use collected information to:
- Provide and maintain our Services
- Create and manage user accounts
- Process subscriptions and payments
- Deliver customer support
- Improve platform functionality
- Monitor system performance and security
- Send important service notifications
- Comply with legal obligations
4. Legal Basis for Processing
Where applicable under the General Data Protection Regulation (GDPR), we process personal data based on:
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- User consent where required
5. Data Sharing and Disclosure
We do not sell personal information.
We may share information with trusted service providers that assist us in operating the platform, including:
- Cloud hosting providers
- Payment processors
- Email delivery providers
- Analytics providers
- Customer support providers
These providers are only permitted to process data on our behalf and according to our instructions.
6. Customer Data Ownership
Restaurant customers retain ownership of the data they upload and manage within the platform.
Saboraa acts as a data processor for information processed on behalf of restaurant customers.
7. Data Retention
We retain personal data only for as long as necessary to:
- Provide our Services
- Meet contractual obligations
- Comply with legal requirements
- Resolve disputes
- Enforce agreements
When data is no longer required, it will be deleted or anonymized where reasonably possible.
8. Security
We implement reasonable technical and organizational measures to protect information, including:
- Encrypted connections (HTTPS)
- Access controls
- Authentication mechanisms
- Secure hosting infrastructure
- Regular security monitoring
While we strive to protect information, no system can guarantee absolute security.
9. International Data Transfers
Where personal data is transferred outside the European Economic Area (EEA), we will take appropriate safeguards as required by applicable law.
10. Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of personal information
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent where applicable
Requests may be submitted using the contact information below.
11. Third-Party Services
Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of third parties.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
13. Contact Us
If you have questions regarding this Privacy Policy, please contact:
- Company: [COMPANY NAME]
- Address: [COMPANY ADDRESS]
- Email: privacy@[DOMAIN.COM]